Investor Grievance Redressal Policy

“AMFI-registered Mutual Fund Distributor, SIF Distributor, PMS Distributor & AIF Distributor ”

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GRIEVANCE REDRESSAL OFFICER
Mr. Rahul Desai, Designated Partner
+91 99786 23805
drinvestmentservices@gmail.com

Complaint Form — Click Here

1 LODGE YOUR COMPLAINT
In writing at our office, by email, or using the Investor Complaint Form on this website.
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2 ACKNOWLEDGEMENT — WITHIN 3 WORKING DAYS
Your complaint is entered in our Complaints Register and acknowledged with a reference number.
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3 INVESTIGATION
We examine the matter and coordinate with the concerned AMC / RTA where required.
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4 RESOLUTION — WITHIN 15 WORKING DAYS
We resolve the complaint and inform you of the outcome in writing.
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5 NOT SATISFIED? ESCALATE
Use the escalation ladder below at any time after our response.

ESCALATION LADDER

LEVEL 1 Grievance Redressal Officer drinvestmentservices@gmail.com
LEVEL 2 Concerned AMC / RTA Investor service desk of the AMC / RTA
LEVEL 3 SEBI SCORES https://scores.sebi.gov.in/
LEVEL 4 SMART ODR https://smartodr.in/

For PMS and AIF products, complaints may also be lodged with the concerned Portfolio Manager / AIF Manager, and thereafter on SEBI SCORES and SMART ODR.

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